Frequently Asked Questions (FAQs)
Where can I purchase a Michelin map or guide?
Do you publish your guides in French/Italian/Spanish? Where can I purchase them?
Can I access Michelin content and listings online?
Can you send me a product catalog?
What characterizes Michelin Green Guides, Michelin Must-See Guides and Michelin (Red) Guides?
Which North American cities have Michelin Guides available? What are your expansion plans in North America? Do you have any plans to expand into Canada?
How can I purchase an old/out-of-print edition of one of your products?
I am a retailer and am interested in carrying your products in my store.
How can I get my restaurant listed in the Michelin Guide?
How can I get an attraction included in your guidebook?
What are the criteria for receiving Michelin stars?
I am interested in customized editions of the guides or bulk sales.
How does one apply to be an editor/writer/photographer, etc.
How does one become an inspector? What are the qualifications to become an inspector?
Where can I purchase a Michelin map or guide?
Michelin maps and guides are sold in most independent and chain bookstores nationwide as well as most online book and map retailers including our distribution associate's Web site. In the U.S., please call Customer Service for more information, toll-free, 1 800-432-6277.
Visit ViaMichelin for information regarding establishments featured in the European Michelin guides.
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Do you publish your guides in French/Italian/Spanish? Where can I purchase them?
Michelin does publish guides in many languages. Those guides are not available for sale in the US, but can be purchased in the country of origin.
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Can I access Michelin content and listings online?
Michelin does not currently offer access to North American restaurants, hotels and travel content electronically. In Europe, ViaMichelin does offer this functionality. If you would like to receive periodic updates from Michelin on new products, news and special offers, please register now.
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Can you send me a product catalog?
Thank you for your interest in Michelin Maps and Guides. You can view all available products online. U.S. retailers can request a trade catalog from Langenscheidt at 800-423-0485. Canadian retailers should contact Map Art:
Map Art
70 Bloor St. East
Oshawa ON, Canada
L1H 3M2
1-877-231-6277
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What characterizes Michelin Green Guides, Michelin Must-See Guides and Michelin (Red) Guides?
Michelin Green Guides are complete travel guides for longer trips, and are recognized by their bright green covers. They provide a wealth of destination information including historical background, art and architecture, cultural insights as well as restaurant and hotel information. Entries are organized geographically by town or neighborhood.
Michelin Must Sees guides are more experiential in nature, and designed for short trips and weekend getaways. They group specific activities together rather than list items geographically.
The Michelin Guides are restaurant and hotel guides, and are sometimes referred to as the red guides due to their distinctive red covers. A team of full-time professional restaurant and hotel inspectors anonymously evaluate establishments. All evaluations involve anonymous test meals or overnight stays at each establishment to assess the quality and the reliability of the experience. These guides do not contain site and attraction information found in the other guides.
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Which North American cities have Michelin Guides available? What are your expansion plans in North America? Do you have any plans to expand into Canada?
The Michelin Guide collection in North America currently includes the Michelin Guide New York City and Michelin Guide San Francisco, Bay Area & Wine Country. In the fall of 2007 we will be launching the Michelin Guide Los Angeles and the Michelin Guide Las Vegas. Our plan is to expand to other North American cities over the next several years. We have received many inquiries about Canadian cities, and these are certainly among the destinations we are considering.
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How can I purchase an old/out-of-print edition of one of your products?
We do not carry out-of-print editions for sale. We recommend that you try a bookstore or online store that specializes in out-of-print editions, such as alibris.com or bookfinder.com.
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I am a retailer and am interested in carrying your products in my store.
U.S.-based retailers should contact Langenscheidt at 800-423-0485.
Canadian retailers should contact Map Art:
Map Art
70 Bloor St. East
Oshawa ON, Canada
L1H 3M2
1-877-231-6277
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How can I get my restaurant listed in the Michelin Guide?
Michelin employs a team of full-time professional restaurant and hotel inspectors who anonymously evaluate establishments on a range of criteria and compile a selection for inclusion in the Michelin Guides. The inspectors have a process for selecting establishments to be evaluated, and evaluate many more establishments than are ultimately included in the guide.
You are welcome to forward the name of an establishment you recommend that our inspectors by sending us an email. Please be advised that all inspections are anonymous, and you will not receive a response as to when or if your suggested establishment will be or was visited.
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How can I get an attraction included in your guidebook?
Please send information on attractions for our guidebooks to:
Michelin Apa Publications Ltd.
Tulip House, Suite 6
70 Borough High Street
London SE1 1XF
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What are the criteria for receiving Michelin stars?
Michelin employs a team of full-time professional restaurant and hotel inspectors who anonymously evaluate establishments according to a well-defined (but unpublished) set of criteria. All evaluations involve anonymous test meals or overnight stays at each establishment to assess the quality and the reliability of the experience.
The star symbols judge only what's on the plate, meaning the quality of products, the mastering of flavors, mastering of cooking, personality of the cuisine, value for the money and the consistency of what the restaurant offers to its customers both throughout the menu and the year.
- One star indicates a very good restaurant in its category, a good place to stop on your journey.
- Two stars denote excellent cuisine, worth a detour, with specialties and wines of first-class quality.
- Three stars reward exceptional cuisine, worth a special journey, where diners eat extremely well, often superbly. The wine list features generally outstanding vintages and the surroundings and service are part of this unique experience, which is priced accordingly.
In addition to the awarding of stars, the Michelin Guide provides a written description of each locale and a variety of other symbols to give readers further insight into an establishment's ambiance, type of cuisine and specialties, and wine list, among other factors. In addition, the guide provides a comfort rating represented by the use of one to five forks and spoons for restaurants and one to five pavilions for hotels. These symbols take into consideration the decor, service, cleanliness and upkeep of the surroundings.
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I am interested in customized editions of the guides or bulk sales.
Please call toll free at 866-248-4737 or send an us an email with your request.
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How does one apply to be an editor/writer/photographer, etc.
When Maps and Guides positions are available they are posted on Michelin's U.S. careers Web site under Career Search. If no positions are listed, it means we are not currently hiring. Even if no job is currently available, please create a personal profile so that you will be added to our database of potential applicants. You can check the site periodically to see if new positions have been posted.
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How does one become an inspector? What are the qualifications to become an inspector?
Michelin employs a team of full-time professional restaurant and hotel inspectors who anonymously evaluate establishments for potential inclusion in the Michelin Guides. All inspectors receive extensive in-house training and generally have a culinary or hospitality industry background.
When positions are available they are posted on Michelin's U.S. careers Web site under Career Search. If no positions are listed, it means we are not currently hiring. Even if no job is currently available, please create a personal profile so that you will be added to our database of potential applicants. You can check the site periodically to see if new positions have been posted. As the Michelin Guides expand in North America, the inspector team will continue to grow.
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